Termeni și condiții

TERMS AND CONDITIONS OF USE

Last update: 25.11.2025

This document ("Terms") contains the terms and conditions of use of the website https://hexagency.ro("Website") by any visitor or user ("User" or "You").

By accessing and using the Site you confirm that you have read, understood and accepted this document. If you do not agree with the contents of this document, please do not use the Site.

The Terms apply regardless of whether you access the Site from your desktop, mobile, tablet or any other device and regardless of operating system or browser.

1. OPERATOR IDENTIFICATION. CONTACT DETAILS
2. 1. The website is owned and operated by

Hex Agency S.R.L., based in Timișoara, str. Miron Costin Nr. 1, Office Nr. 1, county of Timiș, postal code 300174, registered with the Trade Register under no. J35/4770/2018, with unique registration code (CUI) 40363463 ("Hex Agency or Us).

E-mail: [email protected]

2. To the extent that the User wishes to contact us in relation to the Terms of Use of the Website, he/she may use any of the contact details provided in the above article.

2. DEFINITIONS
3. 1. In interpreting this document, the following terms shall have the meanings set out below:
3. Content - any text, images, graphics, logos, materials, designs, projects, presentations, case studies, files, interface elements, databases, source code, functionalities, and any other elements displayed on or accessible through the Site.
4. Services - marketing/communication/strategy/branding services and any other services presented on the Website for information purposes and which may be provided by Hex Agency on the basis of separate contractual documents.
5. Request - any message/request sent by the User to Hex Agency (e.g. via contact form, e-mail, telephone, etc.).

3. THE OBJECT AND CHARACTER OF THE WEBSITE.
4. 1. The website has the role of Hex Agency presentation, of the activity, expertise, projects and Services offered by us, as well as facilitating the contacting of Hex Agency in order to obtain offers of Services.
   2. The content of the Website is public for information purposes. Hex Agency makes reasonable efforts to ensure the accuracy of the information published on the Site, but does not warrant that the information published is complete, current or error-free.
   3. Any examples, project presentations, case studies, results, indicators, benchmarks or estimates displayed on the Website are indicative and may depend on external factors such as budget, market, legal constraints, timing, and Hex Agency does not guarantee the replication of certain results on future projects.
   4. Unless expressly stated otherwise:
4. Website does not constitute an e-commerce platform;
5. By simply visiting the Website and/or submitting a Request does not end automatically a service contract between the User and Hex Agency.
6. Any contract concerning the Services provided by Hex Agency can only be concluded by signing a written contract/act with Hex Agency.
7. For the avoidance of doubt, the information on the Website does not constitute a firm offer within the meaning of the Civil Code.

4. RULES FOR USING THE SITE.
5. 1. The user undertakes:
5. Use the Site in good faith and for its intended purpose;
6. Not use the Site in a manner that could affect its security, availability, integrity or functioning;
7. Respect the intellectual property rights of Hex Agency and third parties.
8. It is strictly prohibited:
9. Unauthorised access to any systems, servers, databases or portions of the Site;
10. Perform tests or actions that may cause the Site to be unavailable;
11. Using robots or automated means to extract Content or data;
12. Unauthorised copying, distribution, modification, publication, transmission or commercial exploitation of the Content;
13. Introduction or transmission to the Site (direct/indirect) of malicious code, viruses, Trojan horses, ransomware, etc.
14. Hex Agency reserves the right to restrict access to the Site (in whole or in part) for Users who violate the Terms or to prevent security incidents.

5. INTELLECTUAL PROPERTY
6. 1. The content of the Website (including design, text, graphics, logo, structure, materials, databases) is protected by copyright, neighbouring rights and/or other intellectual property rights.
   2. Nothing in these Terms transfers to the User any intellectual property rights in the Content. The User is granted limited permission to access the Site and Content strictly for informational purposes and only to the extent necessary for normal use of the Site, without the right to reproduce, distribute, modify, extract, republish or commercially exploit, any part, in whole or in part, of the Site without the prior written consent of Hex Agency.

6. PORTFOLIO. REFERENCES. THIRD PARTY RIGHTS.
7. 1. The website may include project examples, portfolio, case studies and/or references. To the extent that trademarks and/or names of third parties are displayed, they belong to the respective owners and are used by Hex Agency for presentational purposes only.
   2. The user understands that any re-use of these elements may require the authorisation of the owners and assumes full responsibility for any unauthorised use of these elements.

7. COMMUNICATIONS AND CONTENT SENT VIA THE CONTACT FORM
8. 1. By submitting any message or material through the Site, the User declares that he/she has the right to transmit such information and that it does not infringe the rights of any third party or violate the law.
   2. The transmission of illegal, offensive, defamatory, libellous, discriminatory content, as well as any content containing viruses/malicious code or spam is prohibited. Hex Agency may ignore or reject such communications.
   3. Pending the conclusion of a confidentiality agreement or contract, the transmission of messages or materials does not in itself create any contractual obligations of confidentiality for Hex Agency (without prejudice to applicable legal obligations, including those relating to the protection of personal data).

8. NEWSLETTER
9. 1. The website allows you to subscribe to the newsletter. Subscription is voluntary and is based on the User's consent.
   2. The User may unsubscribe at any time through the unsubscribe mechanism in the e-mail or by contacting Hex Agency at the address indicated on the Website.
   3. Details on data processing for the newsletter are provided in [LINK Privacy Policy.]

9. PROTECTION OF PERSONAL DATA. COOKIE-URI
10. 1. Processing of personal data is carried out in accordance with [LINK Privacy Policy].
    2. The use of cookies and similar technologies is in accordance with [LINK Cookie policy], according to the options expressed by the User through the banner/preferences centre.

10. AVAILABILITY. MENTENANCE. SECURITY
11. 1. Hex Agency may modify, suspend or discontinue, temporarily or permanently, access to the Site or certain functionalities, for maintenance, updates, security or operational reasons, without prior notice to the User.
    2. Hex Agency may implement security measures, filters and technical monitoring to protect the Website, including for the purposes of preventing unauthorised access or combating abuse.

11. THIRD-PARTY LINKS AND SERVICES
12. 1. The Website may contain links to third party websites/services (e.g. social networks, integrated tools) Hex Agency does not control these third parties and is not responsible for their content, policies or practices and/or any harm resulting from their content.
    2. Access to these links is at the User's own risk, subject to the terms and policies of third parties.

12. MAJOR FORCE
13. 1. Neither party shall be liable for non-performance or inadequate performance of the obligations arising from the Terms, if this is caused by a force majeure event.

13. APPLICABLE LAW. DISPUTES.
14. 1. The terms are governed by Romanian law.
    2. Any disputes will be settled amicably, as far as possible. Otherwise, the competent courts at the Hex Agency's registered office shall have jurisdiction, unless otherwise provided by law.

14. MODIFICATION OF TERMS.
15. 1. Hex Agency reserves the right to change the Terms at any time, in particular to reflect legislative changes or changes to the Website.
    2. The applicable version is the version published on the Site on the date of use. Date "Latest update"indicates when the last change was made.

15. FINAL PROVISIONS
16. 1. If any clause is declared null and void/unenforceable, the other clauses remain valid and the affected clause will be interpreted to produce effects in accordance with the law as close as possible to the original intention.
    2. The Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement regarding your use of the Site and supersede any prior understandings regarding the same subject matter.
    3. Hex Agency may assign its rights and obligations under the Terms in the context of reorganisation, business transfer or operational outsourcing, in compliance with applicable law, including personal data.

For any questions, you can contact us using the following contact details:

HEX AGENCY S.R.L.

Headquarters: Timișoara, str. Miron Costin Nr. 1, 300174, Timiș county

E-mail: [email protected] 

Telephone: 0724.406.591